At Pattern-Design.com, we strive to provide our customers with the best products and experience. While our products are digital and non-returnable, we acknowledge that certain circumstances may warrant a refund. If you encounter any of the following situations, please reach out to our customer support within 30 days of purchase:

1. 1. Technical Issues: In the event of a technical problem that prevents you from accessing or using the purchased product, we will be glad to address the issue or offer a full refund.
   2. Product Quality: If you find any significant discrepancies in the product’s quality or it does not meet your expectations, we are committed to resolving the matter or providing a partial or full refund as appropriate.
   3. Duplicate Purchases: If you accidentally make duplicate purchases of the same product, please let us know, and we will arrange for a refund.

To request a refund or discuss any concerns, kindly contact our customer support team. Please provide the order details and a brief explanation of the reason for your refund request.

Please note that while we aim to accommodate our customers in exceptional circumstances, our ability to issue refunds may be subject to relevant laws and regulations.

We appreciate your understanding and cooperation in maintaining a positive shopping experience at Pattern-Design.com. Your satisfaction is our top priority, and we are always here to assist you.